Support and feedback
Contact
Contact and support guidance for Stripe Accounting Import, including what to include when reporting a conversion problem.
Open the converterBefore sending a report
Use the form on this page for conversion questions, privacy or security notes, bug reports, and general feedback. Do not paste raw Stripe or bank CSV contents into the message.
Useful diagnostic details
Helpful reports include the target output, date format option, whether a bank CSV was uploaded, and the exact validation issue shown by the app. An anonymized fixture is safer than a real financial export.
Where messages go
Contact form submissions are saved on the server as newline-delimited JSON. By default the file is .data/contact-submissions.jsonl, or CONTACT_SUBMISSIONS_PATH when that environment variable is set.
Security-sensitive issues
For security or privacy reports, use a trusted direct channel controlled by the site operator. Do not include secrets, bank credentials, or full raw exports unless a secure handling process has been established.